Terms of service

OVERVIEW

This website is run by L'atelier de la soie ("we", "us", "our"). By browsing the site or buying from us, you are using our Service and you agree to these Terms of Service, as well as to the additional policies they refer to or link to. These Terms cover everyone who uses the site, whether you are just visiting, buying, selling, or contributing content.

Please take the time to read these Terms before using the site. If you do not agree with them, please do not access the site or use the Service. Any new tool or feature we add to the store is also covered by these Terms. The current version is always available on this page. We may update, change, or replace parts of these Terms by posting the new version here, so we encourage you to check this page from time to time. If you keep using the site after changes are posted, you accept those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products.

SECTION 1 – USING OUR ONLINE STORE

By accepting these Terms, you confirm that you are of legal age where you live, or that you are of legal age and have allowed a minor in your care to use the site.

You may not use our products for any illegal or unauthorized purpose, and you may not break any law that applies to you (including copyright law) while using the Service.

You must never send worms, viruses, or any other harmful code.

If you breach any of these Terms, we may end your access to the Service immediately.

SECTION 2 – GENERAL CONDITIONS

We may refuse service to anyone, for any reason, at any time.

You understand that your content (other than payment card details) may travel across networks without encryption and may be technically adjusted to fit the requirements of those networks or devices. Payment card details are always encrypted when they are transmitted.

You agree not to copy, reproduce, sell, resell, or otherwise exploit any part of the Service, its use, or access to it without our express written permission.

The headings in these Terms are only there to make them easier to read and do not limit or change their meaning.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or out of date. The content is provided for general information only and should not be your only basis for making decisions. You rely on it at your own risk.

Some information on the site may be historical and therefore no longer current. We may change the site's content at any time, but we are not required to update it. It is up to you to keep an eye on any changes.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Our prices may change without notice.

We may change or stop the Service, or any part of it, at any time without notice.

We will not be liable to you or to anyone else for any change, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS AND SERVICES

Some products may be available only online through this site, and some may be available in limited quantities. They can only be returned or exchanged in line with our Refund Policy.

We do our best to show the colors and images of our products as accurately as possible, but we cannot guarantee that your screen will display them exactly.

We may, but are not required to, limit the sale of our products to any person, geographic region, or jurisdiction, on a case-by-case basis. We may limit the quantities of any product we offer. Product descriptions and prices may change at any time without notice, at our sole discretion, and we may stop selling any product at any time. Any offer on this site is void where it is prohibited.

We do not guarantee that the quality of any product, service, information, or other item you buy will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse any order. At our sole discretion, we may limit or cancel the quantities bought per person, per household, or per order, including orders placed with the same customer account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we may try to let you know using the email address, billing address, or phone number you gave us. We may also limit or refuse orders that, in our judgment, appear to come from dealers, resellers, or distributors.

You agree to give us current, complete, and accurate purchase and account information for every purchase, and to update it promptly (including your email address and card details) so we can complete your transactions and contact you when needed.

For more details, please see our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may give you access to third-party tools that we do not monitor or control.

These tools are provided "as is" and "as available", without any warranty, representation, condition, or endorsement from us. We are not liable for your use of them.

You use any optional third-party tool entirely at your own risk, and you should make sure you know and accept the terms set by the provider of that tool.

We may also add new services or features to the site in the future (including new tools and resources). These will also be covered by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and services available through our Service may come from third parties.

Links on this site may take you to third-party websites that are not affiliated with us. We do not review or verify their content or accuracy, and we are not responsible for any third-party materials, websites, products, or services.

We are not liable for any harm or damage related to buying or using goods, services, resources, or content, or to any other transaction made through third-party websites. Please read their policies carefully before making any transaction. Any complaint, claim, or question about third-party products should be sent to that third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us submissions at our request (such as contest entries), or if you send us ideas, suggestions, proposals, or other material on your own initiative, whether online, by email, by post, or otherwise (together, "comments"), you agree that we may edit, copy, publish, distribute, translate, and use them in any way and on any medium, at any time and without restriction. We have no obligation to keep comments confidential, to pay for them, or to respond to them.

We may, but are not required to, monitor, edit, or remove content that we consider, at our sole discretion, unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes anyone's intellectual property or these Terms.

You confirm that your comments do not infringe any third party's rights, including copyright, trademark, privacy, or personality rights, and that they contain no defamatory, unlawful, abusive, or obscene content and no virus or other malicious software that could affect the Service or any related website. You may not use a false email address, pretend to be someone else, or mislead us or others about where comments come from. You alone are responsible for your comments and their accuracy. We accept no responsibility for comments posted by you or by anyone else.

SECTION 10 – PERSONAL INFORMATION

Any personal information you send through the store is handled under our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, our site or Service may contain typos, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping fees, delivery times, or availability. We may correct any of these, change or update information, or cancel orders if any information is inaccurate, at any time and without notice, including after you have placed your order.

We are not required to update, change, or clarify information on the Service or any related website, including pricing, unless the law requires it. A "last updated" date on the Service does not mean that all of its information has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to the other restrictions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to encourage others to take part in unlawful acts; (c) to break any international, federal, state, provincial, or local law or regulation; (d) to infringe our intellectual property or anyone else's; (e) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate against anyone based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or send viruses or any other malicious code that could affect the Service, any related website, other websites, or the internet; (h) to collect or track other people's personal information; (i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the Service, any related website, other websites, or the internet. We may end your use of the Service or any related website if you engage in any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that any results obtained from it will be accurate or reliable.

You agree that we may remove the Service for any length of time or cancel it at any time, without notice.

You expressly agree that you use the Service, or are unable to use it, at your own risk. Unless we expressly say otherwise, the Service and all products and services provided through it are offered "as is" and "as available", without any representation, warranty, or condition of any kind, express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances will L'atelier de la soie, or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, lost data, or replacement costs, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or of any product obtained through it, or from any other claim related in any way to that use, including errors or omissions in any content, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those places our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless L'atelier de la soie and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by a third party because of or arising from your breach of these Terms or the documents they incorporate by reference, or your violation of any law or of the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, it will still be enforced to the fullest extent allowed by applicable law, and the unenforceable part will be treated as removed from these Terms. This will not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties that arose before the termination date will survive the termination of this agreement for all purposes.

These Terms remain in effect until terminated by you or by us. You may terminate them at any time by telling us that you no longer wish to use our Services, or by simply no longer using our site.

If, in our judgment, you fail, or we suspect that you have failed, to comply with any of these Terms, we may also terminate this agreement at any time without notice. You will remain responsible for all amounts due up to and including the termination date, and we may deny you access to our Services or any part of them.

SECTION 17 – ENTIRE AGREEMENT

If we do not exercise or enforce any right or provision of these Terms, this does not mean we waive that right or provision.

These Terms, together with any policies or operating rules we post on this site or relating to the Service, form the entire agreement between you and us and govern your use of the Service. They replace any earlier or current agreements, communications, and proposals between you and us, whether oral or written, including any earlier versions of these Terms.

Any ambiguity in the interpretation of these Terms will not be construed against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms, and any separate agreements through which we provide you with Services, are governed by and interpreted in accordance with the laws of France.

SECTION 19 – CHANGES TO THESE TERMS

You can review the latest version of these Terms at any time on this page.

We may, at our sole discretion, update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. If you keep using or accessing our website or the Service after any change to these Terms is posted, you accept that change.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to contact.latelierdelasoie@gmail.com.

Our contact details:

L'atelier de la soie

contact.latelierdelasoie@gmail.com

932 818 438